Not a question, just a Thanks! I bought my first Retrax cover in 2005 and was impressed. It was on my 2004 Dodge Ram show truck. In 2008 I bought my second Retrax cover for a 2008 Dodge Ram (show truck) and was satisfied, as I expected to be. A month ago I bought a 2011 Dodge Ram and a RetraxPRO. You have never let me down. A great product and awesome customer service. I will continue to pass along my opinion of the best cover on the market.
–Doug C., Emory, TX
Everything looks good and thank you for your excellent support. Your company is great to deal with. Very little wait time on the phone and very friendly staff. Keep up the good work. As a business owner myself dealing with companies daily, I must say it was the first enjoyable phone call I have had in a long time.
–Steven K., Big Pine Key, FL
As a brand new Retrax™ owner, I just wanted to drop you a quick line to let you know that I am extremely satisfied with your product! The build quality is top-notch and it lives up to everything your website claims and more.
–Ross F., Libertyville, IL
Hello: Just wanted to say thanks for the outstanding customer service and the good product. I received my Retrax a month ago and as advertised, the installation instructions were clear and concise, thus making the installation very easy. I contacted your staff for general info and they were courteous and very knowledgeable of the product. GREAT PRODUCT and a NICE LOOK. It was a pleasure doing business with your staff.
–Roberto G., Quebec, Canada
THANK YOU!!!! I will highly recommend your product to my friends and colleagues. You are the gold standard of quality customer service. The business world would be a better place if they would use Retrax as their model.
–Willis G., DDS
Just received my RETRAX for my 2004 F-150 FX4 and absolutely love it. Excellent service, just ordered last week, less than a week! Installation was easy and fit is perfect! I am very pleased with the quality of your product.
–Pam H., Kaiser, MO
Now I must say, “That is service!” You have won a lifetime customer in me. In the very short time I have had your top on my truck, several friends have asked about it as it looks soooo good on my truck. I have given all of them your information. Thanks again!
–Jackson M., Tampa, FL
I bought a RetraxPRO for my 2010 Dodge 2500 pickup. The 2 boxes arrived as scheduled, the parts were packaged correctly, instructions were easy to follow with good illustrations. Installation takes 2 people and about 1 hour. No drilling. I have to say this rolling cover is beautiful! Low profile, looks fantastic, flawless powder coating, excellent engineering, slides easy, and is very heavy duty. It is one of those things you buy and when your done putting it together and using it, you have to say, there is nothing they could do to make it and better.
–Tim K., Homestead, FL
This is one of the best engineered covers I have seen. Easy to install and works great! I am really pleased with the install and hope the durability holds up as well.
–Roland M. Hertford, NC
Hello Randy, I just wanted to thank you for helping me with my warranty claim. Everything was done as promised. My new cover was delivered and slid in “like butter.” It fits perfect and looks great. Thanks again, you guys are the best!
–Manuel G. Tampa, Florida